Terms and conditions

Welcome to Shopingfood. Please review the terms, ordering conditions, and delivery rules for our pre-orders of freshly prepared food.Sopingfood is an online platform that connects independent chefs/kitchens with customers. All meals are prepared, packaged, and delivered exclusively by the respective producers. Shopingfood does not cook, handle, or deliver food, and cannot be held liable for food quality, allergens, or delivery delays. For any issues with your order, please contact the producer directly."

Frequently asked questions

Find clear answers regarding order modifications, fresh food handling, deliveries, and cancellation policies for our store.

Can I cancel or modify my fresh food order?

No, orders cannot be modified or cancelled once they have been placed. Since our offerings consist of freshly prepared meals and fast food made strictly to order, preparation begins promptly after confirmation.

What is the refund policy for food and items?

There is no refund policy for freshly prepared food and fast-food products due to their perishable nature. For inquiries regarding non-perishable items, please contact our support team.

How does food pre-ordering work?

Our platform enables pre-orders via shopingfood.com directly from partner kitchens and producers' shops, ensuring that your food is freshly prepared and promptly delivered throughout Nottinghamshire.

Who delivers the food, and what if I am not home?

The work is carried out directly by the partner manufacturers' shops. If you are not at home at the time of delivery, the parcel will be left safely at your door or with a neighbor.

What should I do if an order is late, damaged, or incorrect?

If you experience any issues with delivery timing, incorrect items, or damaged packages, please notify us immediately by emailing info@shopingfood so we can investigate.

Where do you deliver?

Pre-orders for fresh food are available for local delivery in Nottinghamshire.

Ready to order fresh food?

Explore today's menu options and place your meal pre-order with fast delivery directly to your door.